What shadow AI and manual admin cost a firm like yours, before you buy more tools.
Run a law firm with no written AI policy? Start here, with your own headcount and salary.
Office workers spend more than 3 hours a day on repetitive admin work (Automation Anywhere / OnePoll, 2019). 78% of people who use AI at work bring their own AI tools, and 80% at small and medium-sized companies (Microsoft Work Trend Index, 2024).
Where billable time goes
Most firms don't know how much billable time admin work eats.
Time that never gets billed. Write-offs at the end of the month. Formatting, re-keying and chasing documents that eat the hours your lawyers and accountants could bill. This guide shows where that time goes in a law firm or accounting practice, and what it costs you.
Privacy law requires safeguards that fit the data (Office of the Privacy Commissioner of Canada), and the Cyber Centre recommends specific controls (Canadian Centre for Cyber Security).
"Manual work is bleeding margin."
You are paying six-figure salaries for experts who spend hours every week formatting documents, reconciling emails with your CRM, and manually rewriting reports.
"Shadow AI liability."
Your highest performing employees are using ChatGPT right now to do their jobs. They are uploading confidential files. The cost of a breach dwarfs your annual software budget.
"Fake enterprise deployments."
Enterprise AI consultants sell long "roadmaps." We skip the fluff and deploy fully audited Copilot and secure private models for a predictable flat monthly fee.
How the ladder works
Fractional AI Officer is $10,000–25,000/mo. See Fractional AI Officer.
The ladder starts with the AI Liability Assessment at $1,000, credited in full toward a retainer if you continue within 90 days. Then the Fractional AI Officer retainer at $10,000–25,000/mo. Add an AI Support Agent when routine questions should be answered from material you approve. Month to month. Cancel anytime. No notice period. No cancellation fee. Full terms are on /terms.
Getting started
Calculate your automation ROI
Use the margin leakage calculator with your own headcount and salary.
Use the margin leakage calculator
Put in your headcount and salary. Then start the $1,000 AI Liability Assessment.
We map how your firm uses AI
We audit your M365 permissions, look for data leakage, and draft an Acceptable Use Policy.
We handle everything
We safely deploy Copilot or private LLMs, train your staff, and actively monitor compliance.
We work with tools you already use, like Microsoft 365 and Google Workspace.
Common questions
Automation ROI questions for business owners
What is the financial leakage of manual administration for a 20-person business?
Work it out with your own numbers: staff who do admin work × hours a week each loses to it × billing rate × weeks worked in a year. The margin leakage calculator runs it with your headcount and salary. The $1,000 AI Liability Assessment then finds where that time goes. Then you decide whether the Fractional AI Officer retainer at $10,000–25,000/mo or an AI Support Agent fits.
What does "flat rate" actually mean?
You pay a fixed monthly fee — not per user. It doesn't matter if you add two people or ten. Your bill is the same every month. No surprise invoices, no per-seat charges, no bloated enterprise consulting contracts.
My team is already using ChatGPT or Copilot secretly. What should we do?
That's where we start. We audit what you already have, identify what's creating risk, configure what's safe, and shut down what isn't. You keep the tools your team loves — just without the liability.
How fast do you respond to issues?
We respond fast, and urgent issues come first. You will always hear back from a real person who knows your business.
Does Trueline IT force businesses into restrictive long-term contracts?
Cancel anytime. No contracts, no cancellation fees.
Start here
Find out exactly where your business is exposed.
Send us your name and email. We will look at your AI exposure, answer your questions, and tell you what needs to be done.
Are you unprotected against Shadow AI data leaks? The ladder starts with the AI Liability Assessment at $1,000, credited in full toward a retainer if you continue within 90 days.
Every monthly service has a 30-day money-back guarantee. If you are not happy, tell us within 30 days of your first invoice and first payment and we refund your entire first invoice. No questions asked. Full terms on /terms.
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