Stuck on a job in Aldershot or Alton Village when the phone rings? Your caller gets a text right away, and you see what they need when you're free.
Done-for-you missed-call text-back on your existing number. We set it up and run it. $149/mo flat plus a one-time $199 setup. No overage bills. No contracts, cancel anytime.
For plumbers, HVAC, electricians and other home-service trades: one saved job a month pays for it.
✓ 30-day money-back guarantee
Using your own numbers, we'll estimate how much missed calls may be costing your business.
Tap to call. We answer during business hours; leave a message and we call back within one business day.
Trueline is based in Burlington, so this is our home market. Local trades here cover Burlington plus quick runs into Hamilton, Oakville and Waterdown, and a lot of that time is spent on the QEW and 403.
Older homes in Aldershot and downtown bring drain, sewer and water line work. Newer areas like Alton Village, Millcroft and Orchard bring furnace, AC, water heater and humidifier service.
When water shows up in a basement, homeowners call fast. If the first company doesn't answer, the next one usually gets the job.
Busy seasons in Burlington: Spring storms bring sump and backwater calls; winter brings no-heat calls; summer brings AC service.
Areas we set up: Aldershot, Alton Village, Millcroft, Orchard, Headon Forest, Tyandaga and downtown Burlington, and the rest of Halton Region.
Who it's for: plumbers, drain contractors, HVAC companies and water heater installers in Burlington who can't answer every call. Want calls answered live instead of texted back? See our AI receptionist.
Trueline's home base: our office is on Brant Street, so Burlington is the market we know best.
Older and newer homes: Aldershot, Roseland and downtown have older homes with drain, sewer and water line work. Alton Village, Millcroft and Orchard bring furnace, AC and water heater service.
Between Hamilton and Oakville: many Burlington trades also cover Hamilton, Waterdown and Oakville, so time on the QEW and 403 is time away from the phone.
| Mar–May | Sump pump and basement water calls during spring rain |
| Jun–Aug | AC calls and storm-related basement water |
| Sep–Nov | Furnace start-up and tune-ups |
| Dec–Feb | No-heat and frozen-pipe calls |
The thread captures what they need and alerts you.
Using your estimates for call volume, missed calls, and average job value, we walk the likely monthly leak with you. No invented recovery percentage.
Every missed call gets a text on your existing number. You approve the wording before go-live. The thread captures what they need and alerts you.
Reply when you're free, with the caller's need already captured in the text thread.
You're paying for leads that ring once and die in voicemail. The caller has already moved on to the next business.
You're on a job site or driving between calls. By the time you call back, the customer has already moved on.
Every paid lead that reaches voicemail wastes the ad spend that generated it — and that caller may choose another company instead.
Done-for-you missed-call text-back on your existing number. We set it up and run it. $149/mo flat plus a one-time $199 setup. No overage bills. No contracts, cancel anytime.
$149/mo per location — no per-minute charges, no overage bills.
Cancel anytime. No contracts, no cancellation fees.
30-day money-back guarantee. If it's not right within 30 days of your first invoice, we refund your setup fee and first month in full. No questions asked.
Flat monthly. Media / Google Ads spend is separate if you run ads.
Want a receptionist that answers nights, weekends, and after hours and captures job requests? See our AI Receptionist →
Yes. Our office is at 1250 Brant Street, Suite 400, Burlington.
Yes. You choose the intake questions, so urgent water calls stand out in the alert.
Yes. It works on your existing number for every call it receives.
Yes. You approve the wording before go-live.
Yes. We set up missed-call text-back for plumbers, drain contractors, HVAC companies and water heater installers across Burlington, including Aldershot, Alton Village, Millcroft, Orchard, Headon Forest, Tyandaga and downtown Burlington. Everything is done remotely on your existing number, so there's no site visit needed.
No. It works on the number you already have, whether that's a local landline, a cell or a tracking number. We set up call forwarding; nothing gets ported.
No. This is SMS text-back after a missed call. You stay on the close. If you want a receptionist that answers nights, weekends, and after hours and captures job requests, see the AI receptionist.
No. We install it and run it. You're not buying software to configure yourself.
Texts your caller back automatically after a missed call. Results vary by market, offer, and how you follow up.
Yes. You keep your existing number — we set up call forwarding, no porting. We confirm the forwarding details on the call.
The $199 is onboarding / install — number connection, script approval, and go-live — not a random surcharge.
No. We work directly with operating businesses. We don't white-label or replace your whole stack.
Done-for-you missed-call text-back on your existing number. We set it up and run it. $149/mo flat plus a one-time $199 setup. No overage bills. No contracts, cancel anytime.
Cancel anytime. No contracts, no cancellation fees.
First texts include STOP to opt out.
30-day money-back guarantee. If it's not right within 30 days of your first invoice, we refund your setup fee and first month in full. No questions asked.
Example inputs for a Burlington plumbing or HVAC shop
| Missed calls a week | 4 |
| Of those, callers who would have booked | 2 |
| Average job value | $500 |
| Weeks a month | 4.3 |
| Possible lost revenue a month | $4,300 |
2 × $500 × 4.3 = $4,300. These are example inputs, not Burlington averages or a promised result. Call and we'll run it with your own numbers. Text-back is $149/mo.
📞 Call (647) 360-5774Burlington trades: call (647) 360-5774. We'll estimate the leak from your own numbers.
Toronto · Mississauga · Hamilton · Oakville · Missed-call text-back